FAQ
Why did you create Paddle & Palm?
We created Paddle & Palm to unite our two biggest passions: pickleball, and fashionable style! Pickleball is fun and we want to give players an opportunity to express themselves on the court with our vibrant and chic designs. We hope you enjoy using our products as much as we enjoy creating them!
How do you play pickleball?
We are glad you want to learn to play! The USA Pickleball Association (USAPA) has great rescources available on their website that we highly recommend. You can find here.
Your paddles look really nice, but can I play with them?
YES! Our paddles are carefully designed to appeal to the playing styles of most recreational players. Compared to the rest of the market, our paddles are considered mid-weight with a fiberglass surface, composite honeycomb core, and a durable all-leather handle.
Where are your paddles made?
Our paddles are designed in Naples, FL, and are built, assembled and imported from a sports factory in Asia.
Are your paddles available for purchase in any stores near me?
We primarily sell our paddles online on our website, however, our paddles are also available in many retail stores in Southwest Florida. Please e-mail info@paddleandpalm.com for more information, or for partnership opportunities!
Where do you ship?
Right now, we only ship in the United States. All orders on our website currently ship for free.
What if I need to return or exchange my item?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@paddleandpalm.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Do you offer wholesale prices?
Yes, we are happy to offer wholesale partnerships. Please fill out our Wholesale Application to begin the process and we will be in touch with you soon.
Press Inquiry?
If you are interested in learning more about Paddle & Palm, please send an email to info@paddleandpalm.com.